Conditions of Sale

PAYMENT

All payments will be made by credit card over the Redsys, Stripe or PayPal payment gateway

ORDERS

Any order placed on our website may not be changed, added to or cancelled once the delivery process is complete. Any change or addition will be treated as a new order. Cancellations will be refunded once the material has been returned in perfect condition to our offices, deducting any corresponding administration and transport fees.

IMPORTANT NOTE: Check the condition of the item when you receive your order. Write down any abnormality on the agency’s delivery note; otherwise, we are unfortunately unable to accept any claims.

DELIVERY TIMES

Delivery times vary depending on the product and the destination:
Spanish mainland and Portugal: 48 hours
Balearic Islands and Canary Islands: 72 hours
EU Countries: 4 days
Rest of the World: maximum 7 / 10 days.

DELIVERIES

The goods are sent at the purchaser’s own risk, with carriage paid and included in the order.
The cost of delivery depends on the type of product and the destination, and we make every effort to offer the best price available in the market.
These delivery conditions apply to orders to one delivery address only.

RETURNS

If you are not satisfied with the item purchased once you have received it, you have 15 days as of the date of its receipt to return it. The garment must not have been used, washed or damaged.
Any claims must ALWAYS be made in writing, completing the form on the website.
Only one claim per order will be accepted, so please check the product when you receive it.
Any exchanges or returns must be made through the transport agency with delivery tracking, and will be addressed to:

Mundypiel
Via Laietana, 67
08003 Barcelona.
Spain.

Returns of items not sold by Mundypiel will not be accepted.
Returns of items that have been used, washed or damaged will not be accepted.
Any delivery expenses involving the cancellation or return of orders (return carriage, etc.) will be payable by the customer.

GENERAL

The company reserves the right to modify the materials, sizes and colours without prior notice, and to modify the prices, which will be updated on the website. The sizes, weights and grammages indicated may vary by +/- 10%.
The items included in our catalogue may vary slightly in relation to the graphic rendition.
Mundypiel reserves the right to modify the prices without prior notice, depending on currency fluctuations, typographical error, or any other reason not attributable to us